====== ELF Service Agreement (Template) ====== This is a simple starter agreement for ELF setup, hosting, and support services. Provider: ELF Services (working name) (Owner: ) Client: Effective Date: ---- ===== 1. Services Provided ===== Provider agrees to supply one or more of the following: * Installation and setup of the ELF system * Configuration and migration of existing traffic data * Hosting of the ELF system * Ongoing support and maintenance * Consulting and customization services Specific services for this agreement: ---- ===== 2. Fees ===== Client agrees to pay: Setup fee: $ (one-time) Monthly service fee: $/month Consulting (if applicable): $/hour Invoices are due within 15 days unless otherwise agreed. ---- ===== 3. Term and Cancellation ===== Monthly services are billed on a month-to-month basis. Either party may cancel with: * 30 days written notice No refunds are provided for partial months. ---- ===== 4. Client Responsibilities ===== Client agrees to: * Provide necessary station information * Maintain proper licensing for music and content * Ensure access to automation or scheduling systems if integration is required ---- ===== 5. Support Scope ===== Standard support includes: * Email or ticket-based support * Bug fixes and updates * Basic configuration assistance Support does not include: * Major custom feature development * Hardware issues * Third-party system failures These may be billed at consulting rates. ---- ===== 6. Open Source Software Notice ===== ELF is an open-source project. Client is paying for: * Setup * Hosting * Support * Consulting * Customization Client is not purchasing ownership of the software. ---- ===== 7. Limitation of Liability ===== Provider shall not be liable for: * Loss of revenue * Lost broadcasts * Data loss beyond reasonable backup procedures Maximum liability is limited to the amount paid in the previous 60 days. ---- ===== 8. Acceptance ===== Provider: ________________________ Name: Date: Client: ________________________ Name: Station: Date: