Table of Contents
ELF Service Agreement (Template)
This is a simple starter agreement for ELF setup, hosting, and support services.
Provider: ELF Services (working name) (Owner: <Your Name>)
Client: <Client Station Name>
Effective Date: <DATE>
1. Services Provided
Provider agrees to supply one or more of the following:
- Installation and setup of the ELF system
- Configuration and migration of existing traffic data
- Hosting of the ELF system
- Ongoing support and maintenance
- Consulting and customization services
Specific services for this agreement:
<Service description here>
2. Fees
Client agrees to pay:
Setup fee: $<amount> (one-time)
Monthly service fee: $<amount>/month
Consulting (if applicable): $<rate>/hour
Invoices are due within 15 days unless otherwise agreed.
3. Term and Cancellation
Monthly services are billed on a month-to-month basis.
Either party may cancel with:
- 30 days written notice
No refunds are provided for partial months.
4. Client Responsibilities
Client agrees to:
- Provide necessary station information
- Maintain proper licensing for music and content
- Ensure access to automation or scheduling systems if integration is required
5. Support Scope
Standard support includes:
- Email or ticket-based support
- Bug fixes and updates
- Basic configuration assistance
Support does not include:
- Major custom feature development
- Hardware issues
- Third-party system failures
These may be billed at consulting rates.
6. Open Source Software Notice
ELF is an open-source project.
Client is paying for:
- Setup
- Hosting
- Support
- Consulting
- Customization
Client is not purchasing ownership of the software.
7. Limitation of Liability
Provider shall not be liable for:
- Loss of revenue
- Lost broadcasts
- Data loss beyond reasonable backup procedures
Maximum liability is limited to the amount paid in the previous 60 days.
8. Acceptance
Provider: Name: Date:
Client: Name: Station: Date:
